Refund policy

At SASKIA Spa, we take pride in offering premium skincare and body care products crafted with the highest quality ingredients and standards.
For safety and hygiene reasons, we do not accept any returns or exchanges once an order has been delivered.

Final Sale Policy

All purchases are considered final sale.
Due to the personal nature of skincare and body care products, we cannot accept returns or exchanges, even if the product is unopened.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 24 hours of delivery at info@saskiaspa.com.
Our team will review your case and arrange for a replacement if applicable.

Contact Us

For any inquiries or assistance:
📧 info@saskiaspa.com
📞 +20 128 115 0630
🕒 Customer Service Hours: 9:00 AM – 5:00 PM (excluding weekends)